Senior / Account Manager

Eleven Miles, one of the UK’s leading and most awarded independent creative agencies, is looking for a Senior / Account Manager to join the team in our Bournemouth office.

The role of a Senior / Account Manager is to be a brilliant relationship maker with commerciality at the heart of your skillset. You'll have experience in both traditional and digital marketing, have a passion for brands, and an appetite to work on a range of client challenges.

You’ll work in a team supported by an Account Executive and report to an Account Director and will need to be super organised and comfortable working with large budgets.

 

Roles & responsibilities

 

  • Manage the day-to-day running of client accounts, following up on actions and ensuring we keep progress, energy and momentum throughout every project, no matter how big or small.

  • Let clients know how projects are developing with clear and consistent status updates.

  • Build a rapport with clients, becoming a trusted member of their extended team and proactively unlocking routes to grow the accounts you lead.

  • Take responsibility for cost management and reporting; including forecasting, project reconciliation, cost and job estimates and invoicing.

  • Step-up and fill in for the Account Director as and when required.

  • Understand how to coordinate and work with third party suppliers.

  • Work well in a team. And individually. Standard.

  • Stay cool when the pressure is on.

  • Mentor junior members of staff to share your expertise, inspire them and help them fulfil their potential.

Knowledge, skills and attributes

 

  • A brilliant communicator internally and externally.

  • Have bags of enthusiasm and drive.

  • Be completely committed to delivering for your clients.

  • Have a fantastic financial understanding and meticulous attention to detail.

  • Be an exceptional team player.

Perks & Benefits

 

  • You’ll be working at one of the top creative agencies in the UK

  • 25 days holiday + Birthday off

  • WFH Fund

  • Fully flexible working policy

  • Contributory pension

  • Annual training fund + lots of inter-group learning opportunities

  • Breakfast club

  • Lots of social activities plus Summer and Christmas party

  • Early Friday finish

  • Weekly yoga and Run Club

  • Wellbeing initiatives and dedicated Mental Health First Aiders

  • And a thoroughly lovely team and set of clients to work with!

Apply Now

Apply for this role with CV, cover letter, and why you think we can’t live without you. Please email your application to talent@elevenmiles.com.